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Strategies for Success in Dementia Caregiving: Person vs. Process

Headshots of Nicole Will, Carrie Aalberts, Adria Thompson, Andrea Hughes, James Lee, and Daniel Lawson

While processes are vital for efficiency, the focus in dementia caregiving SHOULD be on the individual’s needs and centered around approaches that lead to the best quality of care for them as a person. In this panel discussion, dementia care thought leaders and caregiving specialists will explore why personalized approaches – tailored to each person’s unique journey with dementia – are paramount. Our experts discuss the challenges of balancing business demands with the human touch necessary for quality care. By prioritizing the individual over rigid protocols, we aim to uncover strategies that foster dignity, respect, and meaningful connections in dementia caregiving, ultimately enhancing the well-being of both patients and caregivers alike.

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Event Participants

Headshot of Nicole Will

MODERATOR: Nicole Will, Founder of willGather

Nicole Will has dedicated her career to enhancing the well-being of older adults, their families, caregivers, and healthcare professionals. As the founder of willGather, she has created a platform to amplify initiatives and resources in the care economy. Nicole is the creative force behind the top-rated willGather Podcast: Navigating the World with Your Aging Loved One, which shares valuable insights and stories for those caring for aging loved ones. Her approach is multidimensional—from founding Gigi Betty Co. by willGather, in honor of her grandma, to co-founding Think Tank, serving on advisory boards, and serving as a consultant. Nicole’s academic background in Social Gerontology and experience as a Director in a senior living community have equipped her with insights into the needs of the aging population and their caregivers. Nicole’s approach blends heartfelt advocacy with strategic innovation, making her a sought-after voice in the care economy.

Headshot of Carrie Aalberts

Carrie Aalberts, aka Dementia Darling

Carrie Aalberts, also known as Dementia Darling, has a Master of Science focused in Gerontology and has been working in senior care for a decade. She created Dementia Darling to provide a safe place for dementia caregivers to find community, support, resources and education. Follow her on Instagram, Facebook and TikTok @dementiadarling.

Headshot of Adria Thompson

Adria Thompson, Speech-Language Pathologist & Founder of Be Light Care Consulting

Adria Thompson is a licensed Speech-Language Pathologist with over 9 years of experience in dementia care. She holds a master’s and bachelor’s degree in Communication Disorders from Eastern Kentucky University. She is the owner of Be Light Care Consulting, where she creates educational content for professional and personal caregivers on social media platforms. Adria also provides one-on-one caregiver consultations, creates continuing education courses, and works with senior care companies and brands to market their services. With a passion for increasing awareness of dementia care, Adria is a sought-after speaker who has presented at conferences and events across the country.

Headshot of Andrea Hughes

Andrea Hughes, Caregiver

Andrea is an author and dedicated caregiver, deeply committed to nurturing a community grounded in empathy and support. Juggling the responsibilities of caring for her mom, who is courageously facing early-onset Alzheimer’s, with her professional pursuits, Andrea champions the power of honest, vulnerable dialogues surrounding life’s complexities and the caregiving journey.

Headshot of James Lee

James Lee, CEO & Co-Founder of Bella Groves

James Lee has served in the senior living profession for 15 years, beginning as a caregiver and today is a co-founder and the CEO of Bella Groves, a dementia education and care support organization in central Texas. His unique lens of the aging services industry spans multiple frontline roles, regional and senior level leadership roles, and most recently as an owner of several small businesses. He is a prominent thought leader in senior living and is a frequently invited guest of podcasts, industry news outlets, professional conferences and private corporate events. James is the creator of The Level Up Leadership Podcast and a unique mastermind event in senior living called the Think Tank. He resides in San Antonio, Texas, and is the proud alumnus of Texas Lutheran University and the University of Texas at Austin – McCombs School of Business (MBA).

Headshot of Daniel Lawson

Daniel Lawson, Co-Founder and President of Business Affairs at Viking Pure Solutions

Daniel Lawson spent over a decade in the medical device industry, earning unparalleled insight into the intricacies of our health care environment and some of the biggest needs yet to be addressed. Daniel partnered with Viking Pure’s co-executive team to introduce a disruptive, patent protected, and environmentally-conscious technology to transform cleaning and infection control in commercial facilities across a wide range of industries. He is dedicated to creating a movement to remove TOXIC CHEMICALS from the environment and to challenge the status-quo of what it means to truly clean and disinfect safely, sustainably and effectively.

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